As part of activities to welcome new students for the 2025/ 2026 Academic Year (September intake), the Regional Maritime University (RMU) officially commenced its Customer Service Month Celebration on Monday, September 1, 2025.
The initiative, spearheaded by university management through the Customer Service Committee, chaired by Dr. Eric Duncan, began with a vibrant and friendly reception for freshmen and their families. New students were guided through a seamless registration process, supported by dedicated staff who ensured that every step was efficient and stress-free.
In a gesture of care and hospitality, the University also provided refreshments (bottled water) to parents, guardians, and wards who accompanied the students, creating a warm and welcoming atmosphere. This initiative underscores RMU’s commitment to not only academic excellence but also to the overall well-being and experience of its students and stakeholders.
Speaking on the celebration, the Committee highlighted that the Customer Service Month is more than a symbolic event it is a deliberate effort to align with the University’s strategic growth plan, which emphasizes customer-centric services, stakeholder satisfaction, and the creation of lasting positive impressions.
The celebrations will continue throughout the month with a lineup of activities designed to engage, educate, and inspire the RMU community. These include:
By embedding customer service into every aspect of its operations, RMU is reaffirming its vision of being a world-class center for maritime education and training, while ensuring that all who interact with the University feel valued, supported, and inspired.